Reference

supercuan Privacy Policy for Your Account Data

Your account record, wallet status and device details are handled under the supercuan Privacy Policy, so you can understand what we collect before opening an account.

Clear data purposesWallet reference controlsPhone verification contextCookie choices

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How DANA and QRIS Data Is Used

supercuan Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect only the account and transaction details needed to provide access, confirm account ownership and match a wallet status with your request. This can include your name, phone number, verification result, device identifiers, browser activity, support messages and references connected with DANA, OVO, GoPay, QRIS,

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bank transfer or a virtual account. We use these details to keep account records accurate, investigate a payment mismatch and meet requests that depend on local law. We do not treat a payment name as a profile of your interests. Access to account areas is where
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local law permits, and certain records may remain available for a reasonable period when needed for security, dispute handling or a legal request. The policy applies to data collected through the supercuan website, including an Android browser or desktop browser, and explains how to ask for
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access, correction or removal.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY SUPPORT

Get Account Help Without Sharing Too Much

A privacy question should not require you to send your full payment history. Use the account help path to ask about a record, cookie setting or phone verification detail, and share only…

Account help path Open account help from your signed-in area and describe the Privacy Policy request. We may ask for your registered phone number or a short reference so we can locate the correct account record.

Wallet status question If DANA, OVO, GoPay or QRIS appears in a privacy request, mention the payment name and date shown in your account. Do not send a wallet PIN, one-time code or full security credential.

Access request route For a copy, correction or removal request, use the support route attached to your account. We confirm ownership before releasing personal data, helping prevent another person from receiving your records.

DATA HANDLING

Privacy Controls Around Mobile Account Use

Our Privacy Policy follows the account journey from first phone verification to later access on your chosen device.

Account data

We may hold your account name, phone number, verification result and support history. These details help us identify your account and respond to a Privacy Policy request without asking you to repeat every account step.

Cookie settings

Cookies and similar browser storage can remember a session or language choice. On an Android browser or desktop browser, you can clear stored site data through browser settings, though account access may require verification again.

Security checks

Phone verification and sign-in checks help us confirm that a request comes from the account holder. We do not ask for your wallet PIN or one-time code when handling a privacy question.

Retention period

We keep personal data only as long as it supports the stated purpose, account security, dispute handling or a legal obligation. When a record is no longer needed, our handling process addresses its removal or limitation.

Correction request

If your phone number, name or account detail is incorrect, ask through account help and identify the field to change. We may verify ownership before applying a correction to protect the account record.

Contact preference

You can ask how your data is used, request a copy or raise a concern through the account support path. Include a clear subject and account reference, but leave out passwords and wallet credentials.

Privacy Policy Answers for Indonesian Accounts

These answers address the questions we hear before an account is opened or a wallet is connected. They focus on personal data, device access, payment references and the steps available when you want to understand or change your record.

It covers account details, phone verification, browser storage, device signals, support messages and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer or a virtual account.

Phone verification helps us confirm account ownership before access or a privacy request is completed. It also helps us avoid sending personal records to someone using another person’s account details.

Yes. The Privacy Policy covers data collected when you use an Android browser or desktop browser, including session storage, device signals and actions taken while signed in.

You can request a copy or ask what a specific record is used for through account help. We may confirm your phone number or another account detail before releasing the response.

Send a correction request through the signed-in account help path and name the field that needs changing. We verify ownership, update the record where appropriate and explain any limit that depends on local law.

We may store payment references, status details and dates needed to match an account request. Do not send a DANA or QRIS PIN, one-time code or full wallet credential to support.

You can ask for removal through account help. Some records may need to remain for account security, dispute handling or a legal obligation; we explain the applicable reason and limit access where possible.

supercuan Privacy Policy for Your Account Data

Get Account Help Without Sharing Too Much

Privacy Controls Around Mobile Account Use

Account data

Cookie settings

Security checks

Retention period

Correction request

Contact preference

Privacy Policy Answers for Indonesian Accounts

01 What does the supercuan Privacy Policy cover?

02 Why does supercuan need phone verification?

03 Does Privacy Policy cover Android and desktop browsers?

04 Can I ask what personal data supercuan holds?

05 How do I correct a detail under the Privacy Policy?

06 Are DANA and QRIS payment details stored by supercuan?

07 Can I request removal of my supercuan account data?

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